| Answers |
Quick
Start Guide
- Ok, I got my
welcome letter, now what?
If you just signed up and are wondering "now what?" then
this is the place for you!
Domain Managentment Control Panel
We recommend that the first thing you
do is access your control panel and then change your
password. Your control panel allows you to do everything
you need to create and maintain your site. You can access
your control panel by typing your http://ipaddress/cpanel
in the address bar of your browser. Once your domain
registration/transfer has taken place you will be able
to access your control panel by typing http://yourdomainname/cpanel
in the address bar of your browser. You should have
received a welcome email from us that included your
user name, password and ip address.
Once in the control panel click on the
Change Password icon. Enter your old password in the
first field. Enter you new password in the second field.
Re-enter the new password exactly the same way in the
third field. IMPORTANT NOTE: Passwords must not be longer
than EIGHT characters. Passwords are case sensitive.
Now get to know your control panel and
all of the features and functions available to you.
For more detailed information about each tool see the
Guide to the Domain Management (CPanel).
We recommend that you review the rest
of the subtopics in the quick start guide for more details
about getting started.
[Back to top]
- Uploading your
site via FTP
As soon as you receive the welcome email your account
is ready to go and you can begin uploading your site files.
The welcome email, will contain the IP
address for your account, plus the password for the
username chosen during signup. You can upload your site
using your favorite FTP Client and the ip address for
your account. We recommend using WS_FTP or Cute FTP
for Windows and Fetch for Apple. When using an FTP client
to upload your files, you should upload to the folder
public_html or the www folder. The contents of these
two folders will be the same no matter which you choose.
You can create subdirectories under the main folder
if you wish.
For specific details and tutorials for
uploading your site via FTP see the FTP Topic.
[Back to top]
- Publishing with
Micosoft FrontPage
Setting up FrontPage to publish
On the File menu, click Publish Web.
Click Options to expand the list of options. Specify
whether you want to publish only pages that have changed,
or all pages. To publish subwebs, select the Include
subwebs check box.
In the Specify the location to publish
your web to box, type the location of a Web server which
will be http://youripaddress or http://yourdomain.com.
If you have published before click the arrow to select
a location to which you have published before, or click
Browse to find the publishing location.
Click Publish.
FrontPage publishes your web. If you
want to verify that your web was successfully published,
click the hyperlink that is displayed after the web
has been published — your Web browser will open to the
site you just published.
If you cancel publishing in the middle
of the operation, files that have already been published
remain on the destination Web server.
[Back to top]
- Setting up your
email
Creating POP Email Accounts
To create or delete a POP3 account, go
to your control panel at http://www.yourdomain.com/cpanel
or http://youripaddress/cpanel and choose the Mail Manager
icon. Click on Add/Remove accounts. You can add a new
email account by clicking the appropriate link. To delete
an existing email account, click "delete" next to the
email account that you would like to delete. You cannot
delete the default POP3 address, which corresponds to
the username you chose when opening your account
POP 3 Server Name
Your POP3 server name is yourdomain.com.
The server name will be the same no matter how many
POP3 email accounts you set up.
[Back to top]
- Tranferring your
domain
If you are transferring your domain or registering it
through another service, below is the information you
will need to point your domain to your new account.
Primary nameserver:
NS1.SERVER75.COM
Primary nameserver IP:
64.246.38.117 Secondary nameserver:
NS2.SERVER75.COM
Secondary nameserver IP:
64.246.38.133
[Back to top]
|
Billing
and Account Maintenance
- Cancelling your
account
You can cancel your account at any time by sending email
to sales@digitekhost.com. There are no cancellation fees,
and no notice is required.
[Back
to top]
- Changing your
account password.
To change your account password, go to your control panel
at http://www.yourdomain.com/cpanel and choose Change
Password. Enter your old password, then your new password
twice. Your password must be between 5-15 characters long.
NOTE: Using the Change Password
option, you can change the password for your account.
This affects Control Panel and FTP access, but does
not affect the passwords for any e-mail accounts you
set up.
FrontPage users please note that using
the Change Password option does not change the password
used by FrontPage when you publish. For this reason
we recommend that you request the FrontPage extensions
to be installed for your domain before changing your
control panel password.
[Back
to top]
- How do I change
my billing information or account information?
If you need to update your records please send an email
to sales@digitekhost.com
[Back
to top]
- What happens
if I go over the bandwidth limit for my account?
If you exceed the bandiwidth limit for your account the
overage amount will be automatically billed at a rate
of $10 per gigabyte per month.
[Back
to top]
|
CGI
Information and Resources
- CGI Overview
CGI stands for common gateway interface. It allows you
to run certain functions on your domain, such as counters,
guestbooks, discussion boards, etc. to make your site
more dynamic.
You can find many CGI scripts and other
information at the following locations:
Hotscripts
The
CGI Directory
Free
Scripts
O'Reilly's
Perl.com
Matt's
Script Archive
Perl
Masters
[Back to
top]
- Perl Version,
path to perl and your absolute path.
The version of perl installed is: 5.00503
The path to perl is:
/usr/bin/perl
The absolute path for CGI is:
/home/username/public_html/cgi-bin (the
script you choose may require the use of a trailing
/, please check the installation instructions). OR
/home2/username/public_html/cgi-bin (ask us if you are
not sure)
[Back to
top]
- What is the path
to sendmail?
The path to sendmail is:
/usr/sbin/sendmail
[Back to
top]
- Where to put
cgi scripts.
All CGI scripts should be uploaded to the cgi-bin folder
for your domain. Be sure to follow the instructions for
the script you are uploading regarding setting permissions
on the files and folders you create, as they vary from
script to script.
[Back to
top]
|
Email
Information
- How do I set
up an autoresponder or forward for a POP3 user?
Under construction.
[Back to top]
- How do I set
up Claris Emailer?
Start Claris. Choose Setup and then Internet Setup The
SMTP (outgoing mail) server should be the server of your
internet service provider. In the Account Name field,
enter your domain name. Put your username and domain name
in the Email Account box.
[Back to top]
- How do I set
up Eudora?
Start Eudora and select Tools, then Personalities. Right
click the left-hand side of the screen. Select 'New'.
The 'New Account Wizard' will appear. Type in a name for
this account and select Next. Select 'Create a brand new
email account' and click Next. Type in your name (not
your email address) and select Next. Type in the email
address you wish to use. Select Next. Type in the true
user for this POP box (this is NOT an alias). Select Next.
Select 'POP' for type of incoming mail server. In the
'Incoming Mail Server' field, type yourdomain.com Select
Next. Select Finish. Right-click on the new personality
you created, and select Modify. In the SMTP Server field,
type the name of your local ISP's outgoing mail server.
Select OK.
[Back to top]
- How do I set
up Netscape Communicator/Navigator?
After loading Netscape Composer, choose Edit and then
Preferences. Click on Identity and add your personal information.
Click on Mail Server. The SMTP (outgoing mail) server
should be the outgoing server of your internet service
provider. Your incoming mail server is yourdomain.com.
Put your username in the mail server user name box.
[Back to top]
- How do I set
up Outlook or Outlook Express 5.x?
Start Outlook or Outlook Express. Click Tools and choose
Accounts. In the "Internet Accounts Windows" click Add
and choose Mail. Fill in your name and click Next. Click
"I already have an e-mail address that I'd like to use"
and fill in your email address. Click Next. On the "Email
Servers Name" page, fill in the server information. "My
incoming mail server is a POP3 server." The incoming mail
server should be yourdomain.com. The Outgoing Mail (SMTP)
should be your ISP's outgoing mail server. Click Next.
Enter your mailbox username in the account name field,
and the password below. Click Next and then Finish.
[Back to top]
- What is an "email
alias"?
An email alias is a name@yourdomain.com that does not
have a corresponding POP3 box set up. For example, if
you have a POP3 box called sales that is your default,
but you have not created any others, mail to anyone@yourdomain.com
will be sent to the sales box. If someone were to email
webmaster@yourdomain.com, in this example, that mail would
be forwarded to the sales POP3 box.
[Back to top]
- What is my POP3
server name?
Your POP3 server name is yourdomain.com. The server name
will be the same no matter how many POP3 email accounts
you set up.
[Back to top]
- How do I access
webmail?
Use the URL http://yourdomain.com:2095
[Back to top]
|
File
Transfer Protocol
- A File Transfer
Overview
File Transfer Protocol, or FTP, is the protocol used to
transfer files remotely from a client to a server, or
from a server to a client. Using FTP, you can transfer
files in ASCII, or binary, depending on the type of file
your are transferring. FTP is available 24 hours a day,
seven days a week for your use. Each domain has its own
FTP space.
[Back to top]
- Anonymous FTP
Anonymous FTP allows others to upload to your FTP space
without allowing them access to the files that make up
your site. By default, each domain account comes with
anonymous FTP capabilities. By default, however, this
option is not turned on.
To install AnonFTP for your domain:
Go to your control panel at http://www.yourdomain.com/cpanel.
Click the FTP Manager Icon. Select the Anonymous FTP
Controls option and place a check mark in the boxes
next to
Allow anonymous access to ftp://ftp.yourdoma.com
and
Allow anonymous upload to ftp://ftp.yourdomain.com/incoming
Your users can then FTP into your domain
using a username of anonymous and their email address
and upload or download files.
[Back to top]
- FTP Frequently
Asked Questions
How do I FTP files to my site?
We recommend the following FTP clients:
FTP Clients for Windows:
WS_FTP (either the Light Edition, which
is free for non-commercial use or the Pro version) WS_FTP
is available from Ipswitch
CuteFTP CuteFTP can be downloaded at
Tucows, where you can also
find other FTP clients.
FTP Clients for MacIntosh
DropFTP DropFTP can be downloaded at
Tucows
Fetch FTP which can also be download
at Tucows
What folders should I use when I upload
my files?
When using an FTP client to upload your
files, you should upload to the folder public_html or
the www folder. The contents of these two folders will
be the same no matter which you choose. You can create
subdirectories under the main folder if you wish.
What are those files doing in my directory?
I didn't put them there!
Certain directories are created when
your account is created or when you install AnonFTP.
These include catalogs, etc, mail, public_ftp, public_html,
tmp and www. These folders contain other files and programs
that are needed to run certain items for your domain.
If you are unsure what a particular file or folder is
needed for, please contact support.
I can't move out of the / directory.
Why not?
For security purposes, you cannot move
out of the root folder of your own domain.
[Back to top]
|
|
